CLIENT SATISFACTION

Avalution specializes in business continuity and IT disaster recovery consulting, outsourcing, and software solutions for organizations os all sizes across the globe. We approach each project as a unique experience, which requires creativity and an ability to listen to best identify and meet our clients’ needs.

To ensure that we meet the expectations of each client, we ask our clients to complete a short satisfaction survey at the close of each engagement. This survey gives our clients a means to provide feedback to better enable us to meet their needs in the future. We also feel it is important to share this information with our potential clients. We hope this information helps you get to know us better.

Our clients were asked to rate our performance against the statements below on a scale from 1, strongly disagree, to 10, strongly agree.

Updated: Quarterly | Last Updated: March 2019 | Date Range: 2010 – Present

Avalution’s people were accessible.

Avalution was clear and concise in their communication and listened well to what we had to say.

Avalution’s consultants demonstrated a good understanding of our business and related well to our people.

Avalution anticipated our needs and took initiative.

Avalution exhibited creativity in their proposed solutions.

Avalution provided timely services and deliverables that were high quality and customized to fit the unique needs of our organization.

Avalution’s solutions were actionable and eliminated unnecessary complexity and jargon.

Avalution was an easy firm to do business with.

My assigned Avalution Project Manager exhibited the level of expertise and professionalism I expected, and I would be open to working with him/her again if the opportunity presented itself.

My assigned Avalution Consultant exhibited the level of expertise and professionalism I expected, and I would be open to working with him/her again if the opportunity presented itself.

I would recommend Avalution to
a colleague or business partner looking
for assistance with business continuity
and IT disaster recovery.

OUR GUARANTEE

Clarity + Confidence.